Buy a new car that turns out to be a lemon and you may find you can't sue. Fine print in the sales contract often restricts you to arbitration. That means presenting your case before a private person instead of a judge and jury. And the arbitrator may be someone drawn from a panel compiled by the car seller.
St. Antoine, Theodore. "Mandatory Arbitration: Bane or Boon?" Findlaw's Writ (2000).