Would employees-including union employees-be better off with mandatory arbitration, even of statutory employment claims? The answer to this important question should depend less on abstract notions about the importance of statutory claims and the sanctity of the right to a jury trial, and more on a pragmatic assessment of what is likely to be best for the great majority of workers. Employing this type of analysis, which would take into account an overworked, underfunded Equal Employment Opportunity Commission, backlogged court dockets and other practical problems, my view is that most employees might well be better off with mandatory arbitration, provided that due process guarantees are in place and statutory remedies are available.
St. Antoine, Theodore J. "Why Mandatory Arbitration May Benefit Workers." ADR Currents 2, no. 4 (1997): 1, 16-7.